Serving Greater Edmonton, Sherwood Park, St. Albert, Edmonton
Monday, March 23rd, 2020 by Sage McLaren
Our Protocol for COVID-19
During these challenging times, it is critical that we at Basement Systems Edmonton do our best to protect both our customers and our staff. At Basement Systems Edmonton we are closely monitoring the evolving situation regarding COVID-19, and we are working to ensure that we continue to provide exceptional service while following recommended preventative measures.
Our teams have made it a top priority to ensure we are doing everything we can to keep both you and our staff safe. In order to mitigate potential risks, we have implemented the following safety measures:
1. We are taking steps to ensure employees are washing their hands as frequently as possible (or using hand sanitizer whenever access to water and soap is not possible), wearing disposable gloves and masks at all times while on their job site, staying home when they do not feel well, and refraining from shaking hands with each other and customers.
2. We also have comprehensive electronic transactions available for contracts and work scope changes, and have enhanced the daily cleaning and disinfecting of all customer and employee spaces (including our trucks) etc.
3. In addition, we are offering NO CONTACT ESTIMATES. We can offer to do an inspection with the customer via their phone by the use of video and/or pictures. This may only be an option for certain situations, unfortunately, some situations would require a direct look at the basement or crawlspace in order to give an accurate estimate. However, we will do our best to provide a contact-free estimate when possible.”